About the Authors

Robert Galford

and

Anne Seibold Drapeau

Rob Galford

Rob Galford is Managing Partner of the Center for Leading Organizations. He divides his time across teaching on Executive Education programs and working with senior executives at the world's leading companies on the leadership issues that lie at the intersection of business strategy and corporate organization. He has taught on the Executive Programs at the Columbia University Graduate School of Business, the Kellogg Graduate School of Management at Northwestern University, and most recently Harvard University.

Earlier in his career, Rob was Executive Vice President and Chief People Officer of Digitas (NASDAQ:DTAS), a marketing services firm based in Boston, with offices worldwide. He was also a Vice President of The MAC Group and its successor firm, Gemini Consulting, focusing largely on the strategic and organizational challenges facing Fortune 100 Companies, international financial institutions and professional services entities. While there, he worked for a number of years in Western Europe prior to returning to the U.S., where he took on a variety of firm administrative and managerial responsibilities. He has practiced law with the international firm of Curtis, Mallet-Prevost, Colt & Mosle in New York, and has also worked in investment management, first for Citicorp in New York, and later in Boston. In addition, he has taught Management Policy in the MBA Program at Boston University Graduate School of Management.

Rob is a three-time contributor to the Harvard Business Review, including "When an Executive Defects" (case comment-1997), "Why Can't this HR Department Get Any Respect?" (1998) and "What's He Waiting For?" (1999). His work also has appeared frequently in the Boston Globe, where he has served as one of the regular "Job Doc" advice columnists in the Sunday Globe, and he has been featured or quoted in such other publications as Inc. Magazine, Sloan Management Review, and The American Lawyer. Rob is the co-author of The Trusted Advisor (with David Maister and Charles Green), initially published by Free Press/Simon and Schuster in 2000, and subsequently reissued in paperback by Touchstone/Simon and Schuster in 2001. The Trusted Advisor has been on business best-seller lists since the time of its publication.

Since the publication of The Trusted Leader, Rob also co-authored Your Leadership Legacy - Why Looking Toward the Future Will Make You a Better Leader Today, with Regina Fazio Maruca.

Rob currently sits on the Boards of Directors of Forrester Research, Inc. and Access Data Corporation. He also hosts the business video, Talk About Change! with the popular cartoon character, Dilbert.

His educational background includes Liceo Segre, Turin, Italy, a BA in Economics and Italian Literature from Haverford College, an MBA from Harvard Business School and a JD from Georgetown University Law Center, where he was an Associate Editor of The Tax Lawyer. Rob lives with his family in Concord, Massachusetts.

Anne Seibold Drapeau

Anne Seibold Drapeau is Executive Vice President and Chief People Officer at VistaPrint. VistaPrint offers small businesses and consumers a convenient, high-quality solution for graphic design services and full-color printing in small quantities. The company has over 6 million customers, and operations in North America, Europe and the Caribbean. She is responsible for global recruiting, performance management, learning and development, compensation and benefits, reward and recognition, organizational design and employee communications. Prior to joining VistaPrint in 2005, she spent over 8 years at Digitas, Inc. in a variety of executive roles, most recently as Executive Vice President and Chief People Officer.

She is the co-author with Robert Galford of The Trusted Leader: Bringing Out the Best in Your People and Your Company, published by Simon & Schuster in January 2003, and has also been published in the Harvard Business Review.
Before joining Digitas, she ran New Business Development for FTD. She also spent several years at PepsiCo in a variety of Strategy and General Management roles, including a management of a large field distribution and sales force. She started her career after college in Corporate Finance at JP Morgan.

She received an MBA in from the Amos Tuck School at Dartmouth and holds a BS in Chemical Engineering from Bucknell University.

Anne lives in Sudbury, MA with her husband and two children. She enjoys spending weekends in Vermont skiing, hiking and playing tennis, and also enjoys running (often after her 2 young kids).